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Lancer has four public plans. What each plan includes (limits, monthly quotas and features) is the same table the server enforces, and it is public: GET /api/public/pricing returns the plans, their prices, the add-ons and the full matrix, with no session.

The plans

Prices exclude VAT. Accountants and contractors have their own seat limits and do not take a full user seat: accountant seats are free on every plan (one on Free), and Team and Business include 2 and 5 contractor seats. When the team page has no full seat left, you can still invite an accountant or a contractor while their own seats have room. Free holds up to 10 clients and 10 open projects. The 11th of each is refused with 402 and code: "PLAN_LIMIT" (see Errors and rate limits).

AI credits

Each plan includes a monthly number of AI credits (150 on Free, 400 on Solo, 1,200 on Team, 2,000 on Business). One credit is about ₪0.01 of real model cost. When the month’s credits are used up, AI features keep answering from Lancer’s built-in heuristics until the month renews. The monthly AI spending cap an admin sets in AI settings can lower that ceiling, never raise it above the plan’s credits.

Coming soon

The plan table on the billing page marks some rows Coming soon: Lancer does not apply them yet, so no plan is limited by them today. These are emails through Lancer’s sender, PDF renders, file storage, the full client portal, profitability, PDFs without the Lancer mark, white-label branding, live WhatsApp and WhatsApp numbers, synced mailboxes, the API rate per minute and free website-import runs. Their numbers show what each plan will include once they apply.

The 14-day Business trial

A new organization starts on a 14-day trial of Business, with no card. Everything Business includes is open, with these exceptions:
  • AI is capped at 150 credits for the trial.
  • Once the email and WhatsApp quotas apply (see Coming soon): email through Lancer’s sender is capped at 500 messages (email through your own SMTP server is not counted), and WhatsApp works in sandbox only until a card is saved.
Choosing a paid plan during the trial keeps the trial running; the plan is billed when the trial ends (with a card on file).

Day 15

If no paid plan was chosen, the organization moves to Free on day 15. Nothing is deleted. Records over Free’s limits stay readable; only creating more past a limit is refused until you upgrade.

Annual billing

Annual billing charges 10 months and covers 12: two months free. This applies to the plan, extra seats and add-ons alike.

Legacy plans

Organizations that paid for Pro or Agency before Pricing v2 moved to legacy_pro and legacy_agency. They keep their price and what they had, until they change plans. Nobody can move onto a legacy plan: after switching to Free, Solo, Team or Business, the legacy plan is gone. In API errors and in the subscription payload, plan may therefore be legacy_pro or legacy_agency. Organizations that existed before Pricing v2 also kept what they had for the keys the new Free plan limits (PDF renders, email through Lancer, storage, the full portal, profitability and a few more), so moving to Free never took anything away from them.